Welcome to the Kofax Customer Portal

The Customer Portal is the Kofax 24x7 online Knowledge Base and Case Tracking tool.

Kofax Knowledge Bases

The Knowledge Bases are self-service databases comprised of Kofax product related technical articles, tips and tricks and answers to frequently asked questions. The Knowledge Bases are your first stop before opening a new Case.

  • Kofax Knowledge Base
    For Kofax Capture, Transformation & Imaging/VRS products.
  • Kofax Portal Knowledge Base
    For all other products including the Kofax ReadSoft product family
    In order to access Kofax Portal Knowledge articles, including Kofax product documentation, please log into the Kofax Customer Portal.

Case Tracking

The Customer Portal allows Kofax customers and partners to submit new support Cases, receive responses and review Case history online.

Kofax Training

Kofax Training is offered around the world including the Americas, EMEA (Europe, Middle East and Africa), Asia and Oceania (coming soon.)